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Terms Of Use

Intellectual Property Rights
Sonne’s website and all of its content, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio are the intellectual property of Sonne. All content is provided by Sonne as a service to its current and prospective customers and may be used for personal information and product ordering purposes and non-commercial use only. You may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this site or any of it’s content without our prior written permission. You may not use this website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these materials is prohibited.

 

 

Use of Site
This Site is owned by Sonne and is available for a User's personal and non-commercial purposes only. Any use of the site or its contents, including copying or storing it or them in whole or part (book marking), other than for your own personal, non-commercial use is prohibited without the written permission of Sonne. User may not use, reproduce, redistribute or download any of our site content, including all text, pictures, headers, designs, graphics, illustrations, images, icons, buttons, code, and software, or any other content on this Site for any other purpose. User agree to not copy nor publicly display any content belonging to Sonne, any of its affiliates, or any third parties who have licensed their materials to Sonne, on any network computer or broadcast the content in any media, nor modify or alter the content in any way, or delete or alter any copyright notice. The entire content of the Sonne web site is copyrighted as a collective work under Australia copyright laws, and coordination, arrangement and enhancement of the content.

 

 

Order Approval
After you place your order, you will be sent an email confirming that it has been received and your credit card or Paypal account has been charged. Your card is debited at the time you submitted your order at Paypal or via eWay on our website. If your order has not been approved you will be notified immediately via our website or by Paypal. In the rare instance that your order is approved but any of the items you have ordered are not available, we will contact you immediately by phone or email to arrange for a full refund or product exchange if preferred. Unless you cancel your order, acceptance of your order and completion of the contract between you and Sonne will be completed when we email you to confirm the goods have been dispatched. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria.

 

Privacy
To help ensure that your shopping experience is safe, simple and secure, Sonne uses Secure Socket Layer (SSL) Web Server Certificates, the industry standard encryption technology that ensures safe Internet transmission of your personal and credit card information.
Sonne Life does not share or sell information to third parties, nor use personal information for any other reason other than its intended use. We collect information about you. And, when you provide it, we collect information about those you know. For example, we collect your gift recipient's contact information to process your gift orders. The information we learn from our customers helps us personalise and continually improve your shopping experience at Sonne.
 We use this information to do things like:
• Open an online account at your request
• Process your online orders and payments
• Keep a record of your purchases with us
• Keep a record of any e-mail correspondence you send us. This helps us keep track any problems or concerns you've had with our products or services
• Update our records and maintain your account with us
• Provide customer service, whether it's responding to a request or following up on an order
• Include you in surveys and contests
• Market our products and services to you with content and offers that are tailored to your interests
• Improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf
• For statistical purposes to improve this Website and its services to you

 

 

 

Other Ways Sonne Collects Information:
Cookies: To better understand what you do while on our site, we use a browser feature known as a cookie. A cookie is a small data file that's stored by your Web browser on your computer. It's used to do things like see how you navigate our web site, and remember you and your online purchases when you return. This helps us improve our site, provide better customer service, personalise your online experience, and personalise offers to you based on your unique tastes and purchase history. Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. The Sonne website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly.
 

If you have any issues, concerns or questions about Sonne’s privacy policy please contact Customer Service
 

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner's website: www.privacy.gov.au

© 2021 Sonne Group Pty Ltd
ABN - 43 641 809 145

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